At a glance.
- Identify what was agreed and where the disagreement began.
- Preserve complete records and explain the commercial objective.
- Ask about the appropriate resolution process and any urgent issue.
Identify the agreement and the issue
Start with the contract and the specific obligation in dispute. Written variations, purchase orders and correspondence may also be relevant. The first task is to understand what was agreed and where the parties’ positions differ.
Preserve the evidence
Keep relevant records in their original form, including correspondence, transaction records and delivery documents. Create a chronology and record the practical and financial effect of the dispute. Avoid altering or deleting relevant material.
Consider the commercial objective
A legal right is one part of the assessment. Ongoing relationships, recovery prospects, business disruption and the cost of proceedings also matter. Discuss what a practical resolution would look like for your business.
Assess the available process
An agreement may contain dispute resolution provisions. Negotiation, mediation, arbitration or court proceedings may be relevant, depending on the terms and circumstances. A lawyer can advise on jurisdiction, procedure and the merits of the options.
Take urgent issues seriously
A risk to assets or an approaching deadline may need immediate advice. The availability of urgent relief depends on evidence and legal requirements. Contact the firm directly if you have a hearing date or a time-sensitive notice.
This guide is general information, not individual legal advice. It does not cover every requirement, exception or time limit. Your situation needs a specific assessment of the facts and current law. Contact the firm to discuss an engagement.